I am really happy to present a guest post from Bill Treasurer, the Chief Encouragement Officer at Giant Leap Consulting and author of “Leaders Open Doors”. I had an opportunity to read Bill’s book recently and absolutely adored it. Loved it from cover to cover and am excited to help wave the flag!
As a way of helping spread the good word, I am excited to offer three free iTunes (USA) downloads to lucky readers. Let me know in 50 words or less what Open-Door Leadership means to you and I’ll pick the best three responses. But please be quick – the downloads are only valid until 22 June 2013. The legal small print is at the bottom of this post.
I want to take a moment to thank Bill and all the lovely people at Weaving Influence for contributing this post.
People have high, and often conflicting, expectations of leaders. At once, we expect leaders to be reasonable but passionate, decisive but inclusive, visionary but explicit, and powerful but humble. We also want leaders who are rational but emotionally intelligent, caring but impartial, and profi t-driven but people-oriented. The list of expectations is so long and contradictory that the aspiring leader is
right to ask, “Where on earth do I start?!”
Here are six actions that budding leaders can take to point their leadership in the right direction:
- Answer the Holy Question: Here are the four most important words that you’ll ever learn in the English language: What do you want? People will follow you to the extent that you provide a clear vision of a better future you can help them reach. But you have to start with a clear vision of what you aim to achieve through the application of your leadership influence. What, exactly, appeals to you about leading others? Why would anyone want to be led by you? What good do you hope to do on behalf of others?
- Focus on Them: Leadership is not about the leader. It’s about those being led. A leader is deemed successful based on the results that the people being led achieve. It’s tempting for newbie leaders to spend time hobnobbing with leaders who are more senior to them on the organizational ladder. You’ll go farther faster by dedicating time with the people whose results determine your success…the people you’re leading.
- Get Ready for Mistakes: Rookie leaders blow up when mistakes are made. Considering how often mistakes are made in any organization, budding leaders should get a handle on how mistakes are handled. People you lead will lose clients, get the data wrong, come in over budget, or drop the ball in some other way. Don’t explode or mentally write the person off. Be mindful that how you handle (or mishandle) mistakes will set an example for others to follow.
- Know Their Goals: As a leader, you’ll be under a lot of pressure to advance the goals of the people above you. Some leaders get so obsessed with the goals of their bosses that they neglect the goals and aspirations of the people they are leading. People have a right to grow and develop under your leadership. But you don’t have a right to dictate the terms of that development. Converse with each person you lead to understand what they want to get out of their job, role, and career. The sweet spot is when you can align the goals of the organization with the career goals of the people you’re leading.
- Nudge Toward Discomfort: People don’t grow in a zone of comfort. They grow, progress, and develop in a zone of discomfort. As a leader, your job is to provide tasks and opportunities that stretch people beyond what they already know – which, for them, will be uncomfortable. The trick is to move people enough outside of their comfort zones that they are growing, but not so far out that they are petrified with fear. You’ve gotten it right when people learn to be comfortable with discomfort.
- Express Sincere Gratitude: You may say that you value people, but if you constantly move up deadlines, rarely ask for their opinions, take credit for their good work, set unrealistic goals, and don’t say “thank you” for their hard work, then you don’t really value them. And they know it. Remember, they are the ones who will determine whether or not you’re successful as a leader. So get used to saying these words like you mean it: Thank you!
Leading others is not easy. You’ll have to balance the needs of the people above you with the needs of the people you’re leading. You’ll have to deal with mistakes, complaints, and idiosyncratic personalities. But it is also rewarding. Your leadership influence will advance the goals of your organization and bring about career growth and advancement for the people you’re leading. When it’s all said and done, you’ll become a better person in the process of contributing to the betterment of the lives of others.
Bill Treasurer is the author of Leaders Open Doors, which focuses on how leaders create growth through opportunity. Bill is also the author of Courage Goes to Work, an international bestselling book that introduces the concept of courage-building. He is also the author of Courageous Leadership: A Program for Using Courage to Transform the Workplace, an off-the-shelf training toolkit that organizations can use to build workplace courage. Bill has led courage-building workshops for, among others, NASA, Accenture, CNN, PNC Bank, SPANX, Hugo Boss, Saks Fifth Avenue, and the US Department of Veterans Affairs. To inquire about having Bill work with your organization, contact info@giantleapconsulting.com.
USA Code expires on June 22, 2013 and is redeemable only on the iTunes Store for United States. Requires an iTunes account, subject to prior acceptance of license and usage terms. To open an account you must be above the age of 13 and in United States. The eBook is viewable only on an iOS device with compatible software. Compatible software and hardware, and internet access (fees may apply) required. Not for resale. Full terms apply; see www.apple.com/legal/itunes/ww/. For more information, see www.apple.com/support/. This eBook is provided to you by iUniverse.
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